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Terms and conditions

General information
Group Buy ApS
CVR Nr.: 38558625
Oliefabriksvej 57, 1.
2770 Kastrup
Info@pluus.eu 
Established: 2017

Prices
At Pluus.eu we reserve the reservation for any errors in our stated prices. In addition, we reserve the right to change prices without prior consent. Subject to sold out products. 

Payment
Pluus.eu receives payment with VISA, VISA Electron, Mastercard.
Payment will only be deducted from your account when the item is shipped.
All amounts are in euro and incl. VAT.
Subject to price errors and sold / expired items.

Delivery
Pluus.eu aims to send orders received by noon. 10:00, the following working day, order will be sent next consecutive weekday. Excluding products that have a longer delivery time, see the product page here at Pluus.eu.
Delivery within germany borders, costs xxx euro. All deliveries are done with Bring or GLS.
A delivery can consist of several packages, delivered to different package stores or the like.

Warranty
A license is granted under 2 years in accordance with the Purchasing Act. Our right of complaint applies to defects in materials and / or fabrication. You can get the item repaired, exchanged, the money returned or refusal in the price, depending on the specific situation. The complaint does not apply to errors or damage caused by improper handling of the product / service. You must advertise in "reasonable time" after you have discovered the defect / error.

Pluus.eu will cover return costs to a reasonable extent.

Upon return, complaints and use of the right of withdrawal, send to:
Group Buy ApS
Oliefabriksvej 57, st.
2770 Kastrup
Denmark

No shipments will be received per. COD.

Reimbursement
In case of reimbursement, please provide bank details in the form of a bank account and account number so that the agreed amount can be transferred. This information can be disclosed without risk by mail or other electronic form, as it is not sensitive information and will only be used for our fulfillment of the refund.

Cancellation
A 14-day full return is given on items purchased in our webshop.
The period is calculated from the day;
Where you receive the order.
Obtains the last item in physical possession when it comes to an agreement on several items ordered in one order, but delivered individually or in several cases.
Receives the last lot or last part of physical possession when it comes to an agreement of delivery of goods consisting of several lots / parts.
It takes physical possession when it comes to regular delivery of goods over a certain period of time.

Return costs must be borne by yourself.
Within 14 days from the date of receipt, you must inform us that you wish to cancel your purchase. The notification shall be given per mail at info@pluus.eu. In the message, please let us know clearly that you wish to use your right of withdrawal. You can also choose to use our default cancellation form and send by return. Click here to retrieve cancellation form.
You can not regret just refusing the receipt of the item without giving a clear notice.
When ordering all products including care products, scents and cosmetics, the original packaging is part of the value of the product. Therefore, this must always be returned with return.

Goods except for the right of withdrawal
The following product types are not included in the right of withdrawal:
Sealed goods which, for health or hygiene reasons, are not suitable for return and where the seal is broken after delivery.
Goods that, due to their nature, become inextricably mixed with others upon delivery.
Goods where the seal is broken.
Items that deteriorate or age quickly.

Return
You must return your order without undue delay and no later than 14 days after you have used your right of withdrawal. You must pay the direct costs in return. Upon return you are responsible for the item being packed properly.
You must enclose a copy of the order confirmation. The expedition goes faster if you also fill in and attach our Cancellation Form.
You bear the risk of the item from the time of delivery for the item and until we have received the return.
We do not receive packages sent per. COD.

Product status when returned
You are liable only for any deterioration of the value of the item due to handling other than what is necessary to determine the nature, characteristics and manner of the item. In other words, you can try the product as if you tried it in a physical store.

If the product is tried more than, the above described, it is considered as used. Which means that, in the case of withdrawal of the purchase, only a portion or none of the purchase amount will be returned, depending on the trade value of the item at the time of receipt - of the return.
In order to receive the full purchase amount, you must try the product without actually using it.

Refund
If you regret your purchase, you will of course get the amount you have paid back from us. In the case of a depreciation you are liable for, this purchase amount will be deducted.
By using the cancellation right, all payments received from you will be refunded in connection with the order in question, including delivery costs (excluding additional costs due to your choice of delivery other than the cheapest form of standard delivery we offer) without undue delay and last 14 days from the date we have received notice of your decision to make use of the right of withdrawal.
Repayment will be made using the same payment method that you used for the original transaction, unless you have explicitly agreed otherwise.
We can withhold the amount of refund until we have received the return, unless you have submitted documentation before returning it.

Cookies
A cookie is a name for the fact that a user's behavior on a network is registered with the user himself (on the user's hard drive). That way, at the server (e.g., a site) at the user's next visit, who the user is. All these cookies are used to recognize your PC.

Non-personally identifiable information is stored in a cookie, but rather information about the user's behavior on a website, for example. An entered username for login to a special section of the site. A cookie is stored on the user's hard disk together with cached files. A cookie is thus a text file that is sent to your browser from a web server and stored on your computer's hard drive. You can set your browser to inform you when you receive a cookie, or you can choose to turn cookies off completely.

You always have the option to delete cookies from your computer. This can be done as follows: In Internet Explorer 5.X cookies are deleted under the "Tools" menu -> "Internet Settings" -> "Delete cookies

Children and adolescents under 18 years of age
When you sign up for Pluus.eu, you confirm that you are over 18 years old. If you are under 18 years old, the registration and subscription must be signed by a parent / guardian. An agreement can always be terminated by a parent / guardian if it is concluded by a child or a person under 18.